Book Summary Pedia

The best gift you can give others is to become a better you. And that starts by becoming a better listener. — JOE HART And so I had him thinking of me as a good conversationalist when, in reality, I had been merely a good listener and had encouraged him to talk. — DALE CARNEGIE The art of conversation lies in listening. — MALCOLM FORBES Most people do not listen with the intent to understand; they listen with the intent to reply. — STEPHEN R. COVEY The two words information and communication are often used interchangeably, but they signify quite different things.Information is giving out; communication is getting through . — SYDNEY HARRIS Relationships are based on feelings …Upset feelings give you an opportunity to deepen a relationship … The key … is to handle them all with caring and respect. — TOM RUSK One of our strongest weapons is dialogue. — NELSON MANDELA Sensitivity to others is no trivial skill; rather, it is a truly precious human ability. But it isn't complex: it requi...

History never repeats itself, man does. People do crazy things, but no one is crazy. No amount of studying or open-mindedness can genuinely recreate the power of fear and uncertainty. Some lessons have to be experienced before they can be understood. Nothing is as good or as bad as it seems. Be careful who you praise and admire. Be careful who you look down upon and wish to avoid becoming.  Some people are born into families that encourage education; others are against it. Some are born into flourishing economies encouraging entrepreneurship; others are born into war and destitution. I want you to be successful, and I want you to earn it. But realize that not all success is due to hard work, and not all poverty is due to laziness. Keep this in mind when judging people, including yourself. Therefore, focus less on specific individuals and case studies and more on broad patterns. You’ll get closer to actionable takeaways by looking for broad patterns of success and failure. The more ...

Question summary: We live in the world our questions create. Use every channel to ask a question. The Kickstart question - What’s on your mind? The AWE question - And what else? Ask at least 5 times till you get to the bottom of it. The Focus question - What’s the real challenge here for you ?  The Foundation question - What do you want? The Lazy question - How can I help? The Strategic question - If you’re saying Yes to this, what are you saying No to? The Learning question - What was most useful for you? All videos: TheCoachingHabit.com/videos Some great quote: Focus on the real problem, not the first problem. This is an adult-to-adult relationship - you are able to ask for what you want, knowing that the answer may be No. The single biggest problem with communication is the illusion that it has taken place. - George Bernard Shaw Silence is often a measure of success.