Listen Summary


The best gift you can give others is to become a better you.

And that starts by becoming a better listener. — JOE HART


And so I had him thinking of me as a good conversationalist when, in reality,

I had been merely a good listener and had encouraged him to talk. — DALE CARNEGIE


The art of conversation lies in listening. — MALCOLM FORBES


Most people do not listen with the intent to understand; they listen with the intent to reply.

— STEPHEN R. COVEY


The two words information and communication are often used interchangeably,

but they signify quite different things.Information is giving out; communication is getting through. — SYDNEY HARRIS


Relationships are based on feelings …Upset feelings give you an opportunity to deepen a relationship …

The key … is to handle them all with caring and respect. — TOM RUSK


One of our strongest weapons is dialogue. — NELSON MANDELA


Sensitivity to others is no trivial skill; rather, it is a truly precious human ability.

But it isn't complex: it requires receptiveness to other people and a willingness to listen. — JAMES KOUZES AND BARRY POSNER


When people talk, listen completely.Most people never listen.—ERNEST HEMINGWAY


I believe in intuitions and inspirations …

I sometimes FEEL that I am right.

I do not KNOW that I am.—ALBERT EINSTEIN

Effective listening isn’t something that comes naturally, it is really a learned art. After all, what is art but the practice of creation? When you actually listen to what another person is saying—not just their words, but the entire context of the communication—you create a relationship with that person. The relationship may last five minutes or fifty years. The truth is, communication creates—or destroys—relationships.

Listening vs. Hearing

  • Listening involves hearing, and it also involves understanding. 

  • It is a participatory activity, which means you have to engage and participate in order for listening to occur. 

  • It requires concentration and awareness, so that you can take what you’re hearing and give meaning to it.


Deep listening is a level that not only hears what is said, but also seeks to understand the whole person behind the words.

To listen deeply, you need to pay attention not just to the words but also to the whole person who’s speaking them.

It’s difficult to convince people that you respect them just by telling them so.

You’re much more likely to get this message across by really acting with respect.

Deep listening does that most effectively.

Mom has to discipline herself to let the child speak fully and without being interrupted,

even when she knows what is going to be said.

How to manage strong emotions? - You-Me-We Model


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